ArtMusicis the data controller for the personal data collected by us on our own behalf.
e-mail at info(at)artmusicgroup.com.
We collect and store information that you provide to our Support email. The information we collect that you provide to us includes: names, billing address, shipping address, e-mail, telephone number, order history, serial numbers of purchased products, identification number(s) used to identify certain hardware in your AudioStation(s). This information is used to complete transactions and provide the products and services that you have ordered or requested, and for administrative and analytical purposes. This information also may be used to contact you about sales, product updates, product recommendations and special offers, if you have accepted to receive communications in connection with this Website.
Unlike many Websites, we have choosen not to collect or store any information from you automatically on this website.
We do NOT store cookies in your browser, we do not collect your IP address nor information about your browser; neither we use third party CDNs to retrieve website components from, which in turn could acquire information about you (and they do).
When you visit the Website, you will be informed about the information being collected and you may accept to provide this information to ArtMusic. If you choose to decline, no such information will be stored but the Website may then not function correctly and ArtMusic may not be able to provide its services to you. You also have the possibility to change your settings on your mobile telephone regarding data collection and sharing, e.g. location services and other data. ArtMusic cannot control these choices or influence the basic settings since they are offered via mobile operators or web browsers.
We also may collect and store information about you that we receive from other sources, such as a postal service providing notices of change of addresses and providers of consumer data, to enable us to update and correct the information contained in our database and to provide product recommendations, updates and special offers that we think will interest you.
ArtMusic only saves your personal data for as long as necessary for the purpose of the respective personal data process, or as long as necessary according to law. Information that is no longer necessary is deleted.
How and where ArtMusic stores your personal data
ArtMusic processes your personal data within the EU/EEA since ArtMusic’s servers are located within the Area. This means that your personal data will not be transferred to third countries. ArtMusic approaches security with the utmost seriousness. ArtMusic uses several methods to protect the information you provide to the company. ArtMusic strives to ensure that your information will not disappear, be unlawfully used, end up on the wrong hands and is not exposed. The methods used to secure your information take into account modern technology as well as how integrity-sensitive the information is which ArtMusic collects, manages and stores. If you wish to know more about ArtMusic’s policy regarding security and confidentiality for your personal data, we encourage you to read our Data and Security Policy.
not sell any items ordered through this Website directly to anyone who we know
to be under the age of 18. If you are under the age of 18, you should not use
this Website to submit orders or purchase any items. In addition, we do not
collect online any personal information from anyone who we know to be under the
age of 13. If you are under the age of 13, you should use this Website only
with the involvement of a parent or guardian and should not submit any personal
information of any kind to us. Contact ArtMusic if
you discover that a child under 13 has provided personal data without the
approval of their guardian.
We engage third parties from time to time to perform services in connection with the operation of our business. Examples of these services include, but are not limited to, development, operation and maintenance of our Website, management of customer accounts, payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, gift card processing and management, marketing and promotional activities, Website evaluation, data analysis and, where applicable, data cleansing. We may provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform on our behalf. We may permit such third parties to disclose personal information to subcontractors, but only if the third party limits the subcontractor’s use of such information to services performed on our behalf.
We also may offer you the opportunity to purchase products and services provided by or in conjunction with third parties. If you purchase any of these products or services, we may provide your personal information to the third parties that provide the products and services that you request, but we authorize these third parties to use this information only in connection with the products and services they provide. We may also provide information, including personal information, about you to certain business partners, but only if you participate in programs offered by such business partners.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who purchased a specific product through this Website. This information is shared in an aggregated form.
reserve the right to transfer any information we have about you, including
personal information, in connection with the sale or transfer of all or a
portion of the business or assets of ArtMusic to a
third party. We also reserve the right to share the same information with any ArtMusic subsidiary or affiliate.
You have the following rights in accordance with applicable data protection legislation:
Data Protection Authority (“Garante per la Protezione dei Dati Personali”) is responsible
for monitoring the application of the data privacy legislation and, if you
believe that ArtMusic is processing your personal
data in an improper way, you have the possibility to file a complaint with the Italian
Data Protection Authority.
various security measures that we believe are customary in our business to
protect personal information that we collect. If you place an order through
this Website, you will be asked to set up an account and provide an email
address and password. You must provide an appropriate email address and
password in order to access account information. In order to help protect your
personal information further, you should not provide your password to others.
If you wish to cancel a password, or if you become aware of any loss, theft or
unauthorized use of a password, please contact our Support Department by email
at info(at)artmusicgroup.com or by phone at +39 0424 503717
receiving e-mails from us please send us a email request, from your favourite email application
or through this link as well
have accessed this Website through a link from certain of our advertising or
marketing partners, this Website may include a frame of the applicable
advertising or marketing partner. Nevertheless, the information you provide to
us through these framed Webpages is collected by us, and our use of this
Website is primarily hosted in Italy but parts thereof
may also be hosted on servers located in other countries. If you access the Web
site from the North America, South America, Asia, or any other region with laws
or regulations governing personal data collection, use, and disclosure that
differ from those of the EU, please be advised that through your continued use
of the Website, you are transferring your personal information to Italy or any
other country and you consent to that transfer. Additionally, you understand
that your personal information may be processed in countries (including Italy)
where laws regarding processing personal information may be less stringent than
in your country.
Website will continue to evolve to bring you new features and services and to
implement technological advances. As a result, we may change this Privacy
Policy from time to time without prior notice. Revised versions of this Privacy
Policy will be posted on this Website, together with an updated effective date.
In some cases, we may also send an e-mail notifying users of
the changes. You should check this Website periodically to see if any