OUR PRIVACY POLICY

ArtMusicSrl, company reg. no. 3758/99 (“ArtMusic” or “we” or “us”) recognizes that you care how information about you is collected and used. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this website, www.seelake.com (the “Website”) and all of its sub domains.
 Please be advised that the practices described in this Privacy Policy apply only to information gathered through this Website and, where applicable, through our Support channels in connection with this Website or support for products you have purchased.

ArtMusicis the data controller for the personal data collected by us on our own behalf.

If you have any questions regarding this Privacy Policy, you should contact us by e-mail at info(at)artmusicgroup.com.
 

WHAT INFORMATION ABOUT ME IS COLLECTED?

Information You Voluntarily Provide
We collect and store information that you provide to our Support email. The information we collect that you provide to us includes: names, billing address, shipping address, e-mail, telephone number, order history, serial numbers of purchased products, identification number(s) used to identify certain hardware in your AudioStation(s). This information is used to complete transactions and provide the products and services that you have ordered or requested, and for administrative and analytical purposes. This information also may be used to contact you about sales, product updates, product recommendations and special offers, if you have accepted to receive communications in connection with this Website. 

Information We Automatically Collect
Unlike many Websites, we have choosen not to collect or store any information from you automatically on this website.
We do NOT store cookies in your browser, we do not collect your IP address nor information about your browser; neither we use third party CDNs to retrieve website components from, which in turn could acquire information about you (and they do).

When you visit the Website, you will be informed about the information being collected and you may accept to provide this information to ArtMusic. If you choose to decline, no such information will be stored but the Website may then not function correctly and ArtMusic may not be able to provide its services to you. You also have the possibility to change your settings on your mobile telephone regarding data collection and sharing, e.g. location services and other data. ArtMusic cannot control these choices or influence the basic settings since they are offered via mobile operators or web browsers.

Other Information
We also may collect and store information about you that we receive from other sources, such as a postal service providing notices of change of addresses and providers of consumer data, to enable us to update and correct the information contained in our database and to provide product recommendations, updates and special offers that we think will interest you.

Storage time
ArtMusic only saves your personal data for as long as necessary for the purpose of the respective personal data process, or as long as necessary according to law. Information that is no longer necessary is deleted.

How and where ArtMusic stores your personal data
ArtMusic processes your personal data within the EU/EEA since ArtMusic’s servers are located within the Area. This means that your personal data will not be transferred to third countries. ArtMusic approaches security with the utmost seriousness. ArtMusic uses several methods to protect the information you provide to the company. ArtMusic strives to ensure that your information will not disappear, be unlawfully used, end up on the wrong hands and is not exposed. The methods used to secure your information take into account modern technology as well as how integrity-sensitive the information is which ArtMusic collects, manages and stores. If you wish to know more about ArtMusic’s policy regarding security and confidentiality for your personal data, we encourage you to read our Data and Security Policy.
 

IS INFORMATION COLLECTED FROM CHILDREN?

We do not sell any items ordered through this Website directly to anyone who we know to be under the age of 18. If you are under the age of 18, you should not use this Website to submit orders or purchase any items. In addition, we do not collect online any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Website only with the involvement of a parent or guardian and should not submit any personal information of any kind to us. Contact ArtMusic if you discover that a child under 13 has provided personal data without the approval of their guardian.
 

WITH WHOM DOES ARTMUSIC SHARE INFORMATION?

We do not share with others any personal information that you provide to us through this Website or through our Support channel, except with your consent, when required by law or as described in this Privacy Policy.

We engage third parties from time to time to perform services in connection with the operation of our business. Examples of these services include, but are not limited to, development, operation and maintenance of our Website, management of customer accounts, payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, gift card processing and management, marketing and promotional activities, Website evaluation, data analysis and, where applicable, data cleansing. We may provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform on our behalf. We may permit such third parties to disclose personal information to subcontractors, but only if the third party limits the subcontractor’s use of such information to services performed on our behalf.

We also may offer you the opportunity to purchase products and services provided by or in conjunction with third parties. If you purchase any of these products or services, we may provide your personal information to the third parties that provide the products and services that you request, but we authorize these third parties to use this information only in connection with the products and services they provide. We may also provide information, including personal information, about you to certain business partners, but only if you participate in programs offered by such business partners.

We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who purchased a specific product through this Website. This information is shared in an aggregated form.

We, or those with whom we have shared information in accordance with this Privacy Policy, may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary or advisable to protect the rights, property or safety of ArtMusic, or any of our respective affiliates, business partners, customers or others. We may also disclose personal information to assist us in the collection of amounts owed by you to us or to one of our business partners with whom you have authorized us to transact business on your behalf.

We reserve the right to transfer any information we have about you, including personal information, in connection with the sale or transfer of all or a portion of the business or assets of ArtMusic to a third party. We also reserve the right to share the same information with any ArtMusic subsidiary or affiliate.
 

YOUR RIGHTS

You have the following rights in accordance with applicable data protection legislation:

The Italian Data Protection Authority (“Garante per la Protezione dei Dati Personali”) is responsible for monitoring the application of the data privacy legislation and, if you believe that ArtMusic is processing your personal data in an improper way, you have the possibility to file a complaint with the Italian Data Protection Authority.
 

WHAT STEPS ARE TAKEN TO KEEP PERSONAL INFORMATION SECURE?

We use various security measures that we believe are customary in our business to protect personal information that we collect. If you place an order through this Website, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should not provide your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our Support Department by email at info(at)artmusicgroup.com or by phone at +39 0424 503717
 

CAN I INDICATE WHETHER OR NOT I WANT TO RECEIVE COMMUNICATIONS?

To stop receiving e-mails from us please send us a email request, from your favourite email application or through this link as well
 

WHAT HAPPENS WHEN I LINK TO OR FROM ANOTHER WEB SITE?

This Web site may contain links to other Websites operated by ArtMusic and/or Websites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other Websites.

If you have accessed this Website through a link from certain of our advertising or marketing partners, this Website may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed Webpages is collected by us, and our use of this information is governed by this Privacy Policy.
 

INTERNATIONAL USERS

The Website is primarily hosted in Italy but parts thereof may also be hosted on servers located in other countries. If you access the Web site from the North America, South America, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from those of the EU, please be advised that through your continued use of the Website, you are transferring your personal information to Italy or any other country and you consent to that transfer. Additionally, you understand that your personal information may be processed in countries (including Italy) where laws regarding processing personal information may be less stringent than in your country.
 

HOW WILL I BE INFORMED ABOUT CHANGES REGARDING THIS PRIVACY POLICY?

Our Website will continue to evolve to bring you new features and services and to implement technological advances. As a result, we may change this Privacy Policy from time to time without prior notice. Revised versions of this Privacy Policy will be posted on this Website, together with an updated effective date. In some cases, we may also send an e-mail notifying users of the changes. You should check this Website periodically to see if any recent changes to this Privacy Policy have occurred. By continuing to use this Website after we post any such changes, you accept the Privacy Policy as modified.
 

EFFECTIVE DATE

This Privacy Policy is effective as of May 25, 2018.